Embrace Confusion

EmbraceConfusion seek to communicate to others that you do not have all the facts to make a decision, and yet a decision you must make soon.

Resources

Embracing Confusion: What Leaders Do When They Don't Know What to Do at http://www.pdkmembers.org/CGI-BIN/LANSAWEB?WEBEVENT+L294315134431A52E822444K+PDK+ENG lists an abstract for an article to decision making under confusion, via a method called RIA (Reflective Inquiry And Action).

It was said in a different article, the Jentz and Murphy RIA technique has these five steps
- 1 - Acknowledge the confusing situation (and the negatives associated with it)
- 2 - Asssert need for reasonable solution (do not fake confidence)
- 3 - Structured interaction with others to achieve a common problem solving process
- 4 - Active listening to input from others
- 5 - "thinking out loud" about the new information gathered from others
the authors assert managers will be measured by their behavior towards confusion, more than their knowledge, in an age of uncertainty.