Does It Matter by Nicolas G. Carr
(ISBN: 1591394449) DoesITMatter? "Does IT Matter?" is the name of a controversial book that suggests a rethink on the BusinessValue of IT (Information Technology).
The author, Nicholas Carr, started with the controversies in his 2003 HBR article called "IT does not matter".
One of the chapters "The Universal Strategy Solvent", has a subtitle called "The IT Infrastructure's Corrosive Effect on Traditional Advantages". I do not have resources to buy the book, but can understand that escalating costs and rapid obsolescence derail multi-year infrastructure projects.
LoveHateRelationship with IT
In the BusinessProcessManagement book "The Third Wave", the authors made this observation
In some companies, EnterpriseResourcePlanning software is acquired precisely for that reason, to bring "unruly" users to using standard processes, as cost of customization can be really high. Having standard processes means more opportunities for BusinessProcessOutsourcing later on.
EditHint: This page name has an unfortunate collision with "does it matter". Suggestions: DoesItMatterBook, DoesInformationTechnologyMatter, DoesIiTtMatter, DoesEyeTeeMatter