The Trouble With Computers
The Trouble With Computers : Usefulness, Usability, and Productivity by Thomas K. Landauer
[ISBN 0262621088]
Do you want to know how much money and time is wasted in the U.S. by workers using poorly designed applications? Have computers really improved our lives? This book takes a close look at how computers are failing us due to poor usability. The cost is staggering.
The book also offers a solution (one we have all heard before, but the revolution has yet to catch on): UserCenteredDesign. -- ToddCoram
"Drat these computers. They are so annoying and so complex. I could pinch them." --Marvin the Martian
Another "technosceptic" book: SiliconSnakeOil by CliffordStoll. I found SiliconSnakeOil to be far more original and enjoyable. Perhaps this was the case because it didn't try to sound like an academic economics textbook. Personally, I find Landauer's great conclusions about UserCenteredDesign to be a little puny and obvious. --