Assume Miscommunication Not Malice
Some lessons from JerryWeinberg's BecomingaTechnicalLeader
-
No matter how strange it may look, most people are actually trying to be helpful.
-
Attempts to help are often misinterpreted as attempts to interfere.
-
Wanting to help people may be a noble motive, but that doesn't make it any easier.
See also AssumeGoodFaith, HanlonsRazor, AssumeIgnoranceNotMalice